FAQs

How many cubes/melts should I put in my burner?

I would suggest starting with one or two depending on the size of your burner. Then you can add more depending on your preference.
There's a clear smoke coming from my wax melt. Is that normal?

Yes it's perfectly normal. Vapour may appear from your melts, this is just the fragrance oil evaporating. If you have any problems please don't hesitate to contact me.
How do i clean my wax burner?

If your warmer has been on and your wax is liquid, take two cotton pads, set them in the wax, let it absorb and dispose of the cotton cotton pads. Please remember to blow out the tea light before cleaning your burner. If you wax burner is not on and the wax has hardened, remove it by lighting the tea light again so that the wax has loosened in the burner and slide it out! It's easier to remove as a solid piece. Finish by wiping off any residue with a paper towel.
Are you CLP compliant and fully insured?

Absolutely! Every item we send will have a clp label attached to the product. We are also fully insured!
What is a CLP?

CLP labels are a legal requirement for all scented wax products sold. It will list any allergens that may be in your wax, each wax melt may have different allergens. There is also a precautionary statement listed on the label where required. These labels are needed incase of an allergic recation or incase the wax is accidently ingested so that a health care professional can refer to the allergens and provide appropriate care.
Are your products vegan & cruelty free?

Yes absolutely! All the products we use to create our wax melts are vegan and cruelty free!
What glitter do you use ?

All of our glitters are biodegradable.
How do I use a wax melt ?

- Place the wax burner on a flat heat resistant surface away from draughts and flammable objects - Remove all packaging and put the well melt onto the top bowl of the wax burner. - Place a unscented 4 hour tea light into the base of the burner. - Do not touch the burner while in use. - Allow the burner to cool completely before touching or moving. - Keep out of reach of children and pets ! - Never leave a candle unattended when in use. As tempting as it may be DO NOT EAT!

How many cubes/melts should I put in my burner?

I would suggest starting with one or two depending on the size of your burner. Then you can add more depending on your preference.
There's a clear smoke coming from my wax melt. Is that normal?

Yes it's perfectly normal. Vapour may appear from your melts, this is just the fragrance oil evaporating. If you have any problems please don't hesitate to contact me.
How do i clean my wax burner?

If your warmer has been on and your wax is liquid, take two cotton pads, set them in the wax, let it absorb and dispose of the cotton cotton pads. Please remember to blow out the tea light before cleaning your burner. If you wax burner is not on and the wax has hardened, remove it by lighting the tea light again so that the wax has loosened in the burner and slide it out! It's easier to remove as a solid piece. Finish by wiping off any residue with a paper towel.
Are you CLP compliant and fully insured?

Absolutely! Every item we send will have a clp label attached to the product. We are also fully insured!
What is a CLP?

CLP labels are a legal requirement for all scented wax products sold. It will list any allergens that may be in your wax, each wax melt may have different allergens. There is also a precautionary statement listed on the label where required. These labels are needed incase of an allergic recation or incase the wax is accidently ingested so that a health care professional can refer to the allergens and provide appropriate care.
Are your products vegan & cruelty free?

Yes absolutely! All the products we use to create our wax melts are vegan and cruelty free!
What glitter do you use ?

All of our glitters are biodegradable.
How do I use a wax melt ?

- Place the wax burner on a flat heat resistant surface away from draughts and flammable objects - Remove all packaging and put the well melt onto the top bowl of the wax burner. - Place a unscented 4 hour tea light into the base of the burner. - Do not touch the burner while in use. - Allow the burner to cool completely before touching or moving. - Keep out of reach of children and pets ! - Never leave a candle unattended when in use. As tempting as it may be DO NOT EAT!